Pre-Order Terms

DIECAST CIRCUIT
Thoraipakkam, Chennai – 600097, Tamil Nadu, India
📞 +91 81244 66845 | 📧 support@diecastcircuit.com

PRE-ORDER POLICY 

Nature of Pre-Orders

•        Pre-orders are offered based on manufacturer announcements, distributor allocations, and expected availability. 

Estimated Arrival Dates

All ETAs are estimates only and may change due to:

•        Manufacturing delays

•        Allocation reductions

•        Shipping or customs delays

•        Supplier issues 

Confirmation

•        A pre-order is considered confirmed only after successful payment.

Cancellations

•        Pre-orders are generally non-cancellable once confirmed.

•        Cancellation requests may be declined at Diecast Circuit's discretion. 

Allocation Shortages

•        If Diecast Circuit cannot fulfill a pre-order due to allocation shortages or supplier cancellation, a full refund will be provided. 

Manufacturer Changes

The following changes are not valid grounds for cancellation or refund:

•        Changes to packaging, wheels, decals, or accessories

•        Paint application or specification changes by the manufacturer

Combined Orders

•        If in-stock and pre-order items are purchased together, the system may automatically split them into separate orders.

•        In-stock items may ship immediately while pre-order items remain pending. 

Balance Payment & Order Cancellation

•        For deposit-based pre-orders, customers must complete balance payment within the communicated timeframe.

•        If payment remains outstanding despite reminders and a final warning, the order may be cancelled and the deposit may be forfeited.

•        Cancelled items may be released to other customers. 

Refund Eligibility

Pre-order payments are non-refundable except in the following cases:

•        Diecast Circuit cannot fulfill the order

•        The manufacturer cancels the product

•        Allocated stock is not supplied