Diecast Circuit Legal
• Orders are generally processed within 1–3 business days after payment confirmation.
• Orders are shipped through third-party courier partners.
• Delivery timelines are estimates and are not guaranteed.
• Customers are responsible for providing accurate shipping information.
• Customers must record a complete and uninterrupted unboxing video — from sealed package to fully unpacked product — to be eligible for damage claims.
• Damage claims must be reported within 24 hours of delivery.
• Claims must include an unboxing video and photographs of the damage.
• Diecast Circuit will assist in communicating with courier partners and initiating investigations.
• For delayed or lost shipments, Diecast Circuit will assist in contacting courier partners and initiating investigations.
• Final resolution is subject to courier partner findings.
• Assistance will be provided wherever reasonably possible.
• Compensation, replacement, or refund outcomes remain subject to verification and courier approval where applicable.