Privacy Policy
The Diecast Seller Legal
Privacy Policy
At The Diecast Seller, we respect your privacy and are committed to handling your personal information responsibly.
1. Information We Collect
When you place an order or contact us, we may collect the following information:
Name and contact number
Email address
Shipping and billing address
Order details and purchase history
Payment confirmation or transaction reference details
We do not require customers to share sensitive banking credentials, passwords, or UPI PINs.
2. How We Use Your Information
We use the information collected to:
Process and confirm orders and payments
Arrange shipping and delivery
Provide order updates and customer support
Verify transactions and address order-related concerns
Improve our website and shopping experience
3. Sharing of Information
We may share relevant customer information with trusted service providers when necessary to fulfil an order, including courier partners, shipping providers, and payment service providers.
We do not sell customers’ personal information to third parties.
4. Payment Security
Payments are processed through the applicable payment methods or service providers. Customers should never share their UPI PIN, passwords, OTPs, or other confidential banking credentials with anyone claiming to represent our store.
5. Data Protection & Retention
We take reasonable measures to protect customer information against unauthorised access, misuse, or disclosure. Information is retained only for as long as reasonably necessary for order fulfilment, customer support, legal compliance, and legitimate business requirements.
6. Cookies & Website Usage
Our website or its service providers may use cookies or similar technologies to support website functionality, improve performance, and understand website usage.
7. Your Rights
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal and record-keeping requirements.
8. Policy Updates & Contact
We may update this Privacy Policy when our business practices or legal requirements change. Any updates will be published on this page.
For privacy-related questions or requests, please contact The Diecast Seller through our official contact channels.