Store Protocol

Terms & Conditions

The Diecast Seller Legal

Terms & Conditions

Welcome to The Diecast Seller. By accessing our website or placing an order, you agree to the following terms and conditions.

1. Orders & Payments

  • All orders are subject to product availability and payment verification.

  • Customers must provide accurate contact details, shipping addresses, and other required information while placing an order.

  • Orders will be processed once the required payment has been received and verified.

  • Prices and product availability may change without prior notice. Confirmed orders will be handled according to the terms applicable at the time of purchase.

2. Product Information

  • Product images, descriptions, and specifications are provided for identification and reference purposes.

  • Minor variations in colour, packaging, or appearance may occur between product images and actual items.

  • Collectible diecast cars may have minor factory imperfections. Such variations do not automatically qualify as damage or defects.

3. Ready Stock & Pre-Orders

  • Ready-stock items are dispatched according to availability and processing requirements.

  • Pre-orders are placed against customer bookings and are subject to supplier fulfilment and estimated arrival timelines.

  • Estimated arrival dates are indicative and may change due to supplier, shipping, customs clearance, or other unforeseen circumstances.

  • Customers are encouraged to review the applicable pre-order terms before confirming a booking.

4. Shipping & Delivery

  • Shipping charges are communicated during checkout or before order confirmation, where applicable.

  • Delivery timelines are estimates and may vary depending on the destination and courier partner.

  • Customers are responsible for providing a complete and accurate delivery address and reachable contact number.

5. Cancellations, Returns & Refunds

  • All cancellations, returns, exchanges, and refunds are governed by our Refund & Return Policy.

  • Pre-order booking amounts and payments are subject to the conditions specified in our Pre-Order Refund Policy.

6. Policy Updates

The Diecast Seller reserves the right to update these terms when necessary. Updated terms will be published on this page.

For any questions regarding these terms, please contact us before placing your order.