Shipping & Delivery Policy

At UNBOX MULTI COLLECTIONS, we take care to pack and dispatch your collectible models safely.

1. Order Processing

• Orders are processed after successful payment confirmation.

• Processing time may vary depending on product availability and order volume.

• Pre-order products will be dispatched according to their availability and release schedule.

2. Shipping Charges

Shipping charges depend on the delivery location, parcel weight, size, and courier service selected or available.

Applicable shipping charges will be displayed during checkout or communicated before dispatch where required.

3. Delivery Time

Delivery times are estimates and may vary depending on the destination and courier service.

Courier delays caused by weather, holidays, operational issues, strikes, or other circumstances beyond our control may affect delivery times.

4. Shipping Address

Customers are responsible for providing the correct:

• Name

• Phone number

• House/Street address

• City

• State

• PIN code

UNBOX MULTI COLLECTIONS is not responsible for delays or returns caused by incorrect or incomplete address information.

5. Tracking

Where tracking is available, tracking details will be provided after dispatch.

6. Failed Delivery

If a parcel is returned because of an incorrect address, refusal of delivery, or customer unavailability, additional shipping charges may apply for re-shipping.

7. Delivery Damage

Customers must record a continuous unboxing video when opening the parcel. This may be required to process claims relating to damage, missing products, or incorrect products.

8. Contact

For shipping-related questions, contact UNBOX MULTI COLLECTIONS through our official customer support channels.